Retention Interventions

Understand Why Employees Leave and Disengage

When turnover increases, morale shifts, or productivity starts to dip, most organizations already know something feels “off.” The challenge is understanding why and getting honest feedback employees may not feel comfortable sharing internally. This is especially true in industries facing ongoing labour shortages or intense competition for specialized talent, where losing even a few key employees can have a significant operational impact.

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Engagement surveys tell you what’s happening, retention interventions tell you why and what to do about it.

The result is richer insight and a clearer understanding of:

Why employees are leaving
Why employees are staying
What managers may not be seeing
Where communication is breaking down
What’s impacting engagement and morale
What employees need most right now
How your organization can reduce turnover and improve productivity

Very often, organizations discover that relatively small changes can create meaningful improvements in retention, productivity, and employee experience.

Retention Issues Are Expensive

Replacing employees is costly. At the low end, it costs 30 - 50% of an employee’s salary to replace them. In some cases replacing an employee can cost 2X their salary.

Organizations experiencing turnover often also experience:

Lower morale
Increased absenteeism
Reduced productivity
Burnout among remaining team members
Increased pressure on managers and Human Resources
Damage to employer reputation

Retention Interventions help organizations proactively identify issues before they become larger organizational problems.

What the Process Looks Like

1. Discovery & Planning

First30 meets with leadership to understand current challenges, goals, organizational structure, and any known concerns. Our team reviews internal data, including employee engagement survey results.

2. Employee Insight Gathering

Focus groups, 1:1 interviews, and feedback sessions are conducted with employees and/or leaders. We use projection and distancing techniques to uncover deeper insights.

3. Pattern & Theme Analysis

First30 identifies key themes, trends, pain points, and opportunities.

4. Strategic Recommendations

Organizations receive actionable recommendations designed to improve retention, engagement, communication, onboarding, leadership practices, and workplace culture. These recommendations include several low-to-no cost solutions.

5. Optional Ongoing Support

First30 can also support implementation through:

Leadership training
Ongoing 1:1 support and coaching
Employee onboarding improvements
Praise culture development
Stay interview training
Pulse check programs

Common Reasons Organizations Engage First30

Organizations often reach out when they are experiencing:

Increased turnover
Hiring challenges
A merger or acquisition
Employee disengagement
Low productivity
Communication breakdowns
Organizational restructuring
Rapid growth

Built for Today’s Workplace

Today’s workforce expects more communication, recognition, support, and transparency than ever before.

Retention Interventions help organizations better understand employee expectations while creating realistic strategies to improve the employee experience and strengthen business outcomes.

Let’s Talk

Every organization is different. First30 tailors Retention Interventions based on your team size, goals, structure, and current challenges.

If your organization is experiencing turnover, disengagement, or workplace friction, a Retention Intervention may help uncover the “why” behind what employees are experiencing, and what to do next.

Book a conversation with Amy Davies to learn more about Retention Interventions and how First30 can help your organization strengthen retention and employee experience.

Book a consult below, or reach out to info@first30ready.com.